Nothing hidden on the bill
Every line on the estimate has a reason. If something changes, we explain it before we do it, not after.
Sunnyvale auto body & collision
Auto Body and Collision Repair in Sunnyvale, Explained Before We Start
Dented on US 80? Clipped in a Belt Line Road parking lot? We look it over, write it down line by line and talk you through it. No surprises when you pick the car up.
Tell us what happened — (000) 000-0000
How every job starts here
A written estimate
Each repair and part is listed on its own line, with a short reason beside it.
Your pick of shop
Texas drivers choose where the car is fixed. We work with whichever insurer you have.
Hidden damage shown to you
If teardown finds more, you see the photos before anything is added.
Systems checked twice
Cameras and sensors get scanned when the car arrives and again before it leaves.
Repairs
What Our Sunnyvale Auto Body Shop Fixes
Little scuffs and big wrecks both start the same way: a close look and an honest write-up. Pick a repair to see exactly how we handle it. Not sure what to call the damage? You don't need the right word. Describe it on the phone, and we'll tell you which repairs it involves.
- Collision RepairWhole-car crash repair with a written, line-by-line plan. Structure, panels and paint, all sorted out in one place.See how
- Auto Body RepairDoors, fenders, hoods and quarter panels fixed, lined up and painted, with each charge explained before we start.See how
- Frame StraighteningFrame and unibody repair checked by computer. We find where the structure moved and pull it back where it belongs.See how
- Dent RepairConventional dent repair for creased metal and cracked paint. We work the panel, refinish it and explain each step.See how
- Paintless Dent RepairDings and hail dents massaged out from behind, with your original paint left alone. We tell you up front if it will work.See how
- Auto Painting & RefinishingComputer color matching, booth painting and careful blending. Your estimate shows every prep step and coat.See how
- Paint Scratch RepairLight scratches polished out, deep ones spot refinished. We check the depth first and explain which fix you need.See how
- Bumper Repair & ReplacementBumper covers repaired or replaced, with sensors and brackets checked. Every part and step listed before we start.See how
- Hail Damage RepairHail dents fixed mostly with paintless repair on the roof, hood and trunk, plus conventional work wherever the paint cracked.See how
- ADAS CalibrationPre- and post-repair scans with camera and radar recalibration for lane-keep, blind-spot, adaptive cruise and automatic braking.See how
- Aluminum RepairAluminum panels repaired in a separate area with dedicated tools, rivets and bonding, so steel dust can't start corrosion.See how
- EV & Hybrid Collision RepairCollision repair for electric and hybrid vehicles, with high-voltage safety steps, battery-area inspection and manufacturer procedures.See how
- Windshield & Auto Glass ReplacementWindshields, door glass and back glass replaced after a collision, with proper urethane cure and camera calibration.See how
- Insurance Claim AssistanceHelp with your claim from any insurer: damage documented, supplements sent, rental coordinated, and your Texas right to choose explained.See how
- Accident TowingTowing arranged by the shop from the accident scene or a storage yard, before storage fees pile up.See how
- Fleet & Commercial Vehicle RepairCollision repair for vans, pickups and fleet vehicles, scheduled to keep downtime low, with one contact for your whole account.See how
From Your First Call to Pickup
Nobody likes waiting in the dark. So here is the whole path, in order. Most jobs follow these six steps. Bigger ones simply spend longer in the middle.
- 01
Call and tell us
Say what happened and where the car is. Can't drive it? We set up the tow.
- 02
Look and write it up
We photograph the damage and list every repair on the estimate. You get a copy.
- 03
Sort out the claim
The estimate goes to your insurer. We handle the back-and-forth with the adjuster.
- 04
Open it up
Panels come off. Anything hidden gets photographed and approved before we fix it.
- 05
Fix and paint
Structure first, then panels, then paint matched to your car and blended in.
- 06
Check and hand back
Lights, gaps, sensors and a test drive. Then we walk the car with you.
About your insurance
The Insurance Company Doesn't Pick Your Shop
After a wreck, the adjuster may suggest a shop. That's a suggestion. In Texas, you decide where your car goes, even if the claim is already open.
When you choose us, we deal with the insurer for you. We send the estimate and photos. We file supplements when we find damage nobody could see from outside. And we keep you posted, so you aren't chasing anyone for updates.
Not sure whose policy pays, or whether it's worth a claim? Call. Ten minutes on the phone usually sorts it out.
Why Sunnyvale Drivers Come Back to Us
Most people don't know what a fair repair looks like. That's not their fault. Our job is to make it obvious.
Parts, out in the open
New from the maker, aftermarket or recycled? You'll know which, and why, before it goes on your car.
Done the way it was built
Carmakers publish repair steps for each model. We follow them, because shortcuts show up later. That matters most on newer cars, where a skipped step can affect how the airbags and crumple zones work next time.
Updates come to you
A call or text when the car moves to the next step. A heads-up the moment anything slows down.
No mystery math
What a Line-by-Line Estimate Looks Like
Most estimates are a wall of codes. Ours is written so a person can read it. Each damaged part gets its own line. Next to it: repair or replace, the labor, and a few words on why.
Say your front bumper took a hit. You might see the bumper cover, two broken clips, an absorber, a bracket and a parking sensor, each listed separately. You'll see paint time for the bumper and blend time for the fender beside it. Nothing is lumped together into one big number you can't check.
When we open the car up and find more, the same thing happens. Photos first. Then a new line on the estimate. Then a call to you and to the insurer. You approve it before we touch it. That's the deal at our shop, and it doesn't change from job to job.
Sunnyvale Damage We See All Year
Spring storms roll across Lake Ray Hubbard and drop hail on roofs and hoods from Rowlett down to Sunnyvale. Summer heat cooks clear coat until it peels. Deer cross the rural stretches toward Forney and Seagoville at dusk. And the merges on US 80 and I-635 keep bumpers busy every single week.
We fix all of it, from a single dent to a car that came in on a flatbed. Knowing what our local roads and weather do to cars helps us spot damage faster and explain it more clearly.
Collision Repair for Sunnyvale and Nearby Towns
Sunnyvale sits in east Dallas County, with Mesquite to the south and Garland and Rowlett to the north. Plenty of our customers drive in from those towns, and from Forney and Balch Springs too. US 80, Belt Line Road and Collins Road bring most of them here in a few minutes.
We know these roads
US 80 merges, the Belt Line Road lights, the stretch of I-635 by Town East. Tell us where it happened and we'll probably know the spot.
Same care for every town
A car from Forney gets the same write-up, the same paint work and the same updates as one from down the street.
One number for it all
Estimates, tows and claim questions all go to (000) 000-0000. No call center. No transfers.
- SunnyvaleUS 80 · Belt Line RoadHome
- MesquiteTown East Blvd · I-635
- GarlandInterstate 30 · Broadway
- RowlettLakeview Parkway
- Balch SpringsInterstate 635 south
- ForneyUS 80 east
- SeagovilleUS 175
- HeathFM 740
Further out? If you can get the car to Sunnyvale, we can fix it.
Tell us where the car is — (000) 000-0000Questions People Ask Us
Short, plain answers. Still wondering? Call (000) 000-0000 and ask.
Can I choose my own body shop?
- Yes. Texas law lets you pick. Your insurer can recommend one, but the choice is yours, and you can switch shops on a claim that's already open.
What does the estimate include?
- Every repair, every part and the labor for each, on its own line. If teardown turns up more, we add it only after you and the insurer have seen it.
How long will it take?
- A bumper or one panel is often a few days. Frame work, backordered parts or waiting on approval can add time. We give you a real window up front and update you if it moves.
How do I get an estimate?
- Call (000) 000-0000. We'll set a time to see the car in person. Photos miss what's behind the bumper cover.
Will the paint match?
- We mix from your car's paint code, test it on a card next to your car, then blend it into the panels beside the repair. That's what hides the edge.
What kind of parts do you use?
- It depends on your policy and the repair. We'll tell you which parts are new from the maker, aftermarket or recycled before they go on.
Do you help with rentals?
- Yes. If your policy covers one, we line up the timing so the rental starts and ends with the repair.
My car won't drive. Now what?
- Call us from the scene or the tow yard. We'll arrange the tow to Sunnyvale and start the paperwork the same day.
Do you check the cameras and sensors?
- Yes. Bumper work, a new windshield or an alignment can knock them off. We scan before and after and recalibrate what your car calls for.
Will they total my car?
- The insurer decides that. We can tell you what the repair likely involves so the decision doesn't catch you off guard.
Got a Dent, a Scrape or a Wreck?
Tell us what happened. We'll explain the next step, the claim and the likely timeline before you commit to anything. If it turns out you don't need us, we'll tell you that too.
Get your estimate by phone — (000) 000-0000Serving Sunnyvale, Mesquite, Garland, Rowlett, Forney and nearby.
